Privacy Policy

Last updated: 09.09.2026

1. Introduction

This Privacy Policy explains how COMPANY NAME (“Maventra”, “we”, “us”, “our”) collects, uses, stores and protects personal data when you visit maventra.net (the “Site”) or engage our services.

We are committed to protecting your privacy and handling your personal data transparently and lawfully, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who we are

For the purposes of data protection law, we are the data controller of the personal data described in this policy.

• Company: [COMPANY NAME]
• Registered address: [COMPANY ADDRESS]
• Company registration number: [COMPANY REG. NUMBER]
• Email: hello@maventra.net

If you have any questions about this policy or how we handle your data, contact us at the email address above.

3. Personal data we collect

We may collect and process the following categories of personal data.

Information you give us directly:

• Name
• Email address and telephone number
• Company name and business details
• Content of enquiries, messages and correspondence
• Any information you provide in the course of a project or engagement

Information collected automatically:

• IP address and approximate location
• Browser type, device type and operating system
• Pages visited, time spent on the Site, referring URLs
• Cookie and similar technology data (see our Cookie Policy)

Information from third parties:

• Analytics providers
• Advertising and social media platforms, where you interact with our content
• Publicly available business sources

We do not intentionally collect special category data (such as health, religious beliefs or biometric data). Please do not send us such information unless we have specifically requested it.

4. How we use your data and our legal bases

Under the UK GDPR we must have a lawful basis for processing your personal data. The bases we rely on are set out below.

Where we rely on legitimate interests, we have assessed that our interests in operating and promoting our business do not override your rights and freedoms. You may object to this processing at any time (see section 9).

5. Marketing

If you have consented, or if you are an existing client and the communication relates to similar services, we may send you marketing emails about our work and services.

You can withdraw consent or opt out at any time by clicking the unsubscribe link in any email, or by emailing hello@maventra.net. Opting out of marketing does not affect communications relating to an active project or contract.

6. Sharing your data

We do not sell your personal data. We may share it with:

• Service providers and processors acting on our instructions — including web hosting, email, CRM, analytics, cloud storage and payment providers
• Professional advisers such as accountants, lawyers and insurers
• Subcontractors and partners where necessary to deliver a project, under confidentiality obligations
• Regulators, law enforcement or courts where required by law
• A buyer or successor in the event of a merger, acquisition or business transfer

All processors are bound by written agreements requiring them to keep your data secure and to process it only as instructed.

7. International transfers

Some of our service providers are based outside the UK. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as:

• Transfers to countries covered by UK adequacy regulations, or
• The UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses

You may request details of the safeguards applied by emailing hello@maventra.net.

8. Retention

We keep personal data only for as long as necessary for the purposes it was collected for:

• Enquiries that do not become projects: up to 24 months
• Client records and project files: for the duration of the engagement plus 6 years
• Accounting and tax records: 6 years, as required by law
• Marketing contacts: until you opt out or after 24 months of inactivity
• Website analytics data: in line with the retention periods set in our analytics tools

When data is no longer needed, it is securely deleted or anonymised.

9. Your rights

Under the UK GDPR you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — have inaccurate or incomplete data corrected
• Erasure — request deletion of your data in certain circumstances
• Restriction — request that we limit processing of your data
• Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests, and to direct marketing at any time
• Withdraw consent — where processing is based on consent, without affecting prior lawful processing
• Not be subject to automated decision-making that produces legal or similarly significant effects (we do not carry out such processing)

To exercise any of these rights, email hello@maventra.net. We will respond within one month. There is no fee, though we may charge a reasonable fee or refuse requests that are manifestly unfounded or excessive. We may ask you to verify your identity before we act.

10. Cookies

The Site uses cookies and similar technologies. Full details, including how to manage your preferences, are set out in our Cookie Policy.

11. Security

We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. These include access controls, encryption in transit, secure hosting and confidentiality obligations on our team and suppliers.

No transmission over the internet is entirely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security of information sent to us online.

12. Third-party links

The Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read the privacy policy of any site you visit.

13. Children

Our services are directed at businesses and are not intended for children. We do not knowingly collect personal data from anyone under 18. If you believe we have done so, contact us and we will delete it.

14. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page with the date it was last updated. Material changes will be communicated where appropriate.

15. Complaints

If you have concerns about how we handle your personal data, please contact us first at hello@maventra.net so we can try to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

16. Contact us

[COMPANY NAME]
[COMPANY ADDRESS]
Company registration number: [COMPANY REG. NUMBER]
Email: hello@maventra.net