Terms and Conditions

Last updated: 10.09.2026

1. About these terms

These Terms and Conditions (“Terms”) govern your use of maventra.net (the “Site”) and any services provided by (“Maventra”, “we”, “us”, “our”).

By using the Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site.

• Company: [COMPANY NAME]
• Registered address: [COMPANY ADDRESS]
• Company registration number: [COMPANY REG. NUMBER]
• Email: hello@maventra.net

2. Definitions

• “Client” — the individual or organisation engaging our services
• “Services” — the work we agree to provide, as set out in a proposal, quote or statement of work
• “Deliverables” — the materials, designs, code, content or other output produced as part of the Services
• “Agreement” — these Terms together with the applicable proposal, quote or statement of work

Where an individual signed proposal or statement of work conflicts with these Terms, the signed document takes precedence for that engagement.

3. Services

Maventra provides creative, marketing and business support services, including but not limited to:

• Brand strategy and identity
• UI/UX and digital design
• Web development
• Digital marketing and advertising
• Concierge services and administrative support

All Services are subject to availability, agreed scope, and a written proposal, quote or statement of work between Maventra and the Client.

4. Quotes, proposals and scope

Quotes and proposals are valid for 30 days from the date of issue unless stated otherwise, and are based on the information provided at the time.

Work begins once the Client confirms acceptance in writing and, where applicable, any deposit has been received.

Any work outside the agreed scope will be quoted separately and requires written approval before it is carried out. Changes to scope may affect timelines and cost.

5. Client responsibilities

To deliver the Services effectively, the Client agrees to:

• Provide accurate, complete information and materials in a timely manner
• Give feedback and approvals within agreed timeframes
• Ensure they hold the necessary rights to any content, assets or trademarks supplied to us
• Provide access to accounts, systems or platforms where required
• Nominate a point of contact authorised to approve work

Delays caused by late materials, feedback or approvals may affect delivery dates and may incur additional cost. We are not liable for delays arising from the Client’s failure to meet these responsibilities.

6. Fees and payment

• Fees are set out in the applicable proposal, quote or statement of work
• Unless agreed otherwise, invoices are payable within 10 days of the invoice date
• Projects may require a deposit before work begins; ongoing services may be invoiced monthly in advance
• All fees are exclusive of VAT and any applicable taxes, which will be added where required
• Third-party costs (advertising spend, stock assets, licences, state fees, hosting, subscriptions) are additional and passed through at cost unless stated otherwise

7. Intellectual property

Client materials. The Client retains ownership of all content, assets and trademarks they provide to us, and grants us a licence to use them for the purpose of delivering the Services.

Deliverables. Ownership of final Deliverables transfers to the Client upon full payment of all sums due. Until payment is received in full, all rights remain with Maventra.

Retained rights. We retain ownership of our own pre-existing tools, methodologies, frameworks, templates, source files and any working materials not forming part of the final Deliverables. Where relevant, we grant the Client a licence to use these as part of the Deliverables.

Third-party assets. Fonts, stock imagery, plugins, software and other licensed assets remain subject to their own licence terms. The Client is responsible for maintaining any ongoing licences after handover.

Portfolio rights. Unless agreed otherwise in writing, we may display completed work in our portfolio, case studies and marketing materials. We will respect any reasonable confidentiality request made in writing.

8. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other in the course of the engagement, and to use it only for the purposes of the Agreement.

This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law. It continues for 3 years after the engagement ends.

We are happy to sign a mutual non-disclosure agreement where the Client requires one.

9. Third-party services

Some Services rely on third-party platforms (advertising networks, hosting providers, payment processors, software vendors). We are not responsible for the availability, performance, pricing changes, policy changes or actions of these third parties.

Where we manage accounts on the Client’s behalf, the Client remains the account owner and is responsible for any charges incurred directly with the provider.

10. Warranties and disclaimers

We will perform the Services with reasonable skill and care, in line with professional industry standards.

We do not warrant that:

• The Site will be uninterrupted, error-free or free of harmful components
• Any specific commercial result, ranking, conversion rate, traffic level or revenue outcome will be achieved
• Third-party platforms will perform in any particular way

Content on the Site is provided for general information only and does not constitute legal, financial or professional advice.

Except as expressly stated, all warranties, conditions and terms implied by statute or common law are excluded to the fullest extent permitted by law.

11. Limitation of liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited.

Subject to the above:

• We are not liable for indirect, consequential or special losses, loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of data or loss of goodwill
• Our total aggregate liability arising out of or in connection with an engagement shall not exceed the total fees paid by the Client under that engagement in the 12 months preceding the claim

12. Termination

Either party may terminate an engagement by giving 30 days written notice.

Either party may terminate immediately if the other party commits a material breach that is not remedied within 14 days of written notice, or becomes insolvent or enters liquidation.

On termination:

• The Client shall pay for all work completed and costs committed up to the termination date
• Deliverables produced but not yet paid for remain the property of Maventra
• Ongoing retainers are non-refundable for the current billing period unless agreed otherwise

13. Force majeure

Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, civil unrest, pandemics, government action, strikes, power failure or internet outage.

14. Website use

You may use the Site for lawful purposes only. You must not:

• Use the Site in any way that breaches applicable law or regulation
• Attempt to gain unauthorised access to the Site, its servers or connected systems
• Introduce viruses, malware or other harmful material
• Reproduce, copy or resell any part of the Site without our written permission

All content on the Site — including text, design, graphics, logos and code — is owned by or licensed to Maventra and protected by intellectual property law.

15. Data protection

We process personal data in accordance with our Privacy Policy and applicable data protection law. Where we process personal data on the Client’s behalf as a processor, the parties will enter into a data processing agreement where required.

16. General

Entire agreement. The Agreement constitutes the entire understanding between the parties and supersedes any prior discussions or representations.

No partnership. Nothing in these Terms creates a partnership, joint venture or employment relationship between the parties.

Assignment. Neither party may assign the Agreement without the other’s written consent, except to a successor in a merger or acquisition.

Severability. If any provision is found to be invalid or unenforceable, the remaining provisions continue in full force.

Waiver. Failure to enforce any provision does not constitute a waiver of that or any other provision.

Third-party rights. No third party has any right to enforce these Terms.

17. Changes to these terms

We may update these Terms from time to time. The current version will always be available on this page with the date it was last updated. Changes do not affect engagements already in progress unless agreed in writing.

18. Governing law and jurisdiction

These Terms are governed by the laws of COUNTRY, and both parties submit to the exclusive jurisdiction of the courts of COUNTRY.

19. Contact

[COMPANY NAME]
[COMPANY ADDRESS]
Company registration number: [COMPANY REG. NUMBER]
Email: hello@maventra.net